. Passed all their KYC checks, they then closed my account and refused to pay out. Novibet are withholding approximately £ of my money and have deactivated my account pending investigation. This bookmaker is not working with. Provided that too, then asked for a phonecall to verify im the account holder. To make 1st deposit, I had to verify my account and all my documents were accepted. Not many sportsbooks offer. In progress. 0 %. I played a session in baccarat, no bonuses taken and withdraw. Novibet will typically require you to submit valid identification documents to. Reports of confiscating player funds. Jumio offers industry-leading identity verification solutions to help gaming operators like Novibet verify the age of players, detect online fraud, fight. verification documents to the bookie. The player from Brazil claims that his account at Novibet, holding BRL, has been closed due to accusations of rules violations. Passed all their KYC checks, they then closed my account and refused to pay out. In order to participate you must have a verified account at Novibet. Resolved - The submitting complainant has informed us that they have been paid. This company reserves the right to ask for any other. 0. “Our goal is to provide the best. I signed. Provided that too, then asked for a phonecall to verify im the account holder. The first checkpoint in the KYC process is the verification of your identity. When trying to withdraw funds, he was notified of a temporary account. Novibet has bonuses and promos for both its new customers and its existing players. On. The player from Mexico is experiencing difficulties withdrawing her winnings due to incomplete verification. Hi Brad, I have to make a complaint about Novibet. Address verification lets. Solved. Each player can make their prediction via the mechanism that is available. IBAS will act as the ADR for Novibet in respect of all players and not in its capacity as a regulator. You will need to provide electronic copies of a few documents for your Novibet account verification. Im extremely disappointed with Novibet. In order to participate you must have a verified account at Novibet. Customer: Hello. Additionally, Νovibet has the right to demand additional verification At Novibet Casino, players can choose whether to play for real money or. Complaints 0. I opened my verified back in July, I sent them those things but it didn't change. Personally, for years I've been submitting my documents (front and back Driver License + recent Bank Statement) before making my deposit and. Phone. That's why we advise players to be patient. That said, there is When I wanted to check on the progress of my account verification, I opened. I have an account with [HOST] for almost a year. Novibet is committed to preventing underage gambling and is leveraging Jumio to meet strict online age and identity verification mandates. The player indicated the issue. Check out this ➡️ Novibet review for details about the ⭐ Indian online games selection, betting limits, customer support and overall gaming. Novibet is still a bit away from being a global player. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. In Novibet our goal is to provide our players with an easy-to-use Identity verification service providers, as well as Anti Money. The player won 13, GBP and provided all requested documents for verification. Novibet know where its players are located in order to meet geographic jurisdiction requirements. Unresolved - Novibet claim this player's account has been unnaturally Player's Complaint. Each player can make their prediction via the mechanism that is available. Not solved. 0 %. Passionate about online playing? If yes verification and bet queries; Respond promptly to customer inquiries; Handle complaints, provide appropriate solutions. Novibet have been non-responsive to this issue. My account is fully verified, I have made a lot of bets, deposits and withdrawals. The eCOGRA ADR Service can be contacted directly by email at complaints@[HOST] and is free of charge for you. I sent them photos many times for verification, but. 0 %. The next day I received an email requesting documents for verification so I sent in a photo of my birth certificate, sky welcome letter, mobile. Upon receipt of a complaint, eCOGRA will.